1. Who we are
Saiog publishes Saiog, a mobile strategy game for Android. Questions about this policy can be sent to privacy@saiog.com.
2. Information we process
Depending on how you use the game, we may process:
- Account information: email address, account identifier, and authentication records.
- Game information: matchmaking, match actions, progress, settings, and gameplay results.
- Technical information: app version, device and operating-system details, crash information, diagnostics, and security logs.
- Support information: messages and attachments you choose to send to us.
- Purchase information: product and transaction status supplied by Google Play or our subscription infrastructure. We do not receive your full payment-card number.
3. Why we use information
- Provide accounts, matchmaking, gameplay, purchases, and customer support.
- Keep the game secure, prevent abuse, and enforce fair-play rules.
- Diagnose failures and improve performance, usability, and game balance.
- Comply with legal obligations and protect players, the service, and the public.
4. Service providers
We may use specialist providers for hosting, authentication, databases, diagnostics, customer support, and payment or subscription processing. They may process information only to provide their services to us and under appropriate contractual safeguards.
5. Selling and advertising
We do not sell personal information. If advertising features are introduced, this policy and the app's consent controls will be updated before those features are used.
6. Retention
We keep information only for as long as needed for the purposes described above, including maintaining your account, resolving disputes, preventing fraud, and satisfying legal or accounting obligations. Retention periods may vary by record type.
7. Security
We use reasonable technical and organizational safeguards designed to protect information. No online service can guarantee absolute security, so please use a unique password and protect access to your email account and device.
8. Children
Saiog is not directed to children under 13. We do not knowingly collect personal information from children under 13. A parent or guardian who believes a child provided information should contact us so we can investigate and delete it where required.
9. Your choices and rights
Depending on where you live, you may have rights to access, correct, delete, restrict, or receive a copy of personal information, or object to certain processing. You may request account and data deletion from our data deletion page.
10. International processing
Our providers may process information in countries other than your own. Where required, we use safeguards intended to protect information transferred internationally.
11. Changes
We may update this policy as Saiog changes. The latest version will remain available on this page with its effective date.
12. Contact
Privacy questions and requests: privacy@saiog.com.